Legal Information

Policies for Bitscaled websites, Client Workspace, public security tools, and managed IT services. A signed MSA, SOW, BAA, NDA, or DPA controls over these website terms where they conflict.

Our Legal Documents

Privacy Policy

How we handle website, account, newsletter, VaultTools, and managed-service data.

Controller vs processor roles
Cookies and analytics consent
GDPR, CCPA, and DSAR requests
Read Privacy Policy

Terms of Service

The rules for using our website, client portal, public tools, and managed services.

Website and portal use
MSP client responsibilities
Liability and law
Read Terms of Service

Acceptable Use Policy

What you may and may not do on our website, Client Workspace, public tools, and managed environments.

Authorized testing only
Prohibited activities
Incident reporting
Read Acceptable Use Policy

Cookies Policy

Named cookies, localStorage consent, and how to change analytics preferences.

Essential vs analytics
Datadog and GA4 consent
Cookieless Vercel metrics
Read Cookies Policy

Data Processing Agreement

Processor terms for Client Data in managed services and hosted Workspace content.

Client is controller
Honest security measures
No PHI without a BAA
Read Data Processing Agreement

Subprocessors

Vendors that may process Website Data or Client Data, including optional tools.

Hosting and email
Optional analytics
Objection process
Read Subprocessors

DMCA Policy

Copyright notices, counter-notices, and designated agent contact.

Designated agent
Notice requirements
Repeat infringer policy
Read DMCA Policy

Vulnerability Disclosure

How to report security issues in Bitscaled-operated systems in good faith.

In-scope systems
No client-tenant testing
No public bug bounty
Read Vulnerability Disclosure

Need Legal Assistance?

Questions about these policies can be sent to our legal contact. This page is not legal advice for your business.

Contact Legal TeamGeneral Contact