Run service delivery
Command Dashboard
A single command view for MSP leaders and client stakeholders—open tickets, asset posture, billing signals, and automation status without exporting four different reports.
What MSP buyers are trying to fix
Common pains
- Leaders live in swivel-chair reporting. Ticket queues, RMM dashboards, and finance spreadsheets rarely agree on what needs attention today.
- Clients ask for status you cannot surface quickly. QBR prep turns into manual screenshot hunts instead of a live, permissioned portal view.
Workspace outcomes
- Prioritize what is on fire. Surface open service work, monitoring exceptions, and billing anomalies from one signed-in home.
- Speak the same language as your client. Share a governed dashboard so stakeholders see delivery health without granting full admin access.
Capabilities in Workspace
Every module below maps to a live route in your client portal—not a roadmap slide.
Operational snapshot cards
Ticket volume, asset coverage, and module shortcuts tuned for daily standups and exec reviews.
Role-scoped visibility
Organization admins and members see appropriate summaries—no over-exposure of internal MSP tooling.
Jump-off navigation
Move directly into tickets, assets, monitoring, or billing without re-authenticating across silos.
Live in your portal
Available in your Workspace at workspace.bitscaled.tech/dashboard
Open Dashboard in WorkspaceSee Dashboard with your delivery model
Walk through Workspace with a Bitscaled engineer—scoped to your ticket flows, asset model, and client governance requirements.
