Measure & automate
AI Agents & Workflows
Deploy governed AI agents and workflow automations from Workspace—connectors, run history, and guardrails that keep automation out of shadow IT scripts.
Problem → outcome
What MSP buyers are trying to fix
Common pains
- Automation lives in one engineer’s laptop. PowerShell folders and personal API keys do not scale across clients or survive turnover.
- AI experiments lack guardrails. Ad-hoc ChatGPT workflows create compliance risk without connector policy or audit trails.
Workspace outcomes
- Repeatable automations. Standardize connectors and workflow patterns your delivery team can reuse per client org.
- Visible run history. Leaders see what ran, when, and under which organization—before something misfires in production.
Capabilities in Workspace
Every module below maps to a live route in your client portal—not a roadmap slide.
Connector catalog
Enable platform connectors with organization-scoped credentials and permission checks.
Workflow runtime integration
Built on the same workflow callback patterns Bitscaled uses for internal orchestration.
MSP + client boundaries
Automation surfaces respect workspace RBAC so clients never inherit internal-only agents.
Live in your portal
Available in your Workspace at workspace.bitscaled.tech/ai-agents
Open AI Agents in WorkspaceSee AI Agents with your delivery model
Walk through Workspace with a Bitscaled engineer—scoped to your ticket flows, asset model, and client governance requirements.
