Run service delivery
Assets & Inventory
Authoritative asset and inventory records in Workspace—endpoints, sites, and configuration context your team and clients can reference during incidents, onboarding, and renewals.
What MSP buyers are trying to fix
Common pains
- Inventory drifts from reality. Spreadsheets and RMM exports disagree, and nobody trusts the number on the renewal slide.
- Clients cannot self-serve basic facts. “Which laptop is assigned to whom?” still becomes a helpdesk ticket.
Workspace outcomes
- One inventory language. Align technicians and client admins on the same asset records inside Workspace.
- Incident-ready context. Tie support tickets and monitoring alerts back to identifiable assets and locations.
Capabilities in Workspace
Every module below maps to a live route in your client portal—not a roadmap slide.
Organized asset records
Browse and maintain inventory with fields suited to MSP delivery—not a generic CMDB science project.
Cross-module linkage
Assets inform tickets, monitoring targets, and governance evidence without duplicate entry.
Client transparency
Organization admins validate what is deployed without requesting exports from your team.
Live in your portal
Available in your Workspace at workspace.bitscaled.tech/assets
Open Assets in WorkspaceSee Assets with your delivery model
Walk through Workspace with a Bitscaled engineer—scoped to your ticket flows, asset model, and client governance requirements.
